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Privacy Policy

Proyectos Océano Azul, S.A.S hereinafter "POA", with address at Diagonal 85 tur, Colonia Ejidal, Solidaridad, Quintano Roo, Postal Code 77712, is responsible for the use, treatment, and protection of those personal data to which it has access to provide any service.

Personal data

Full name, date of birth, city, state, country of origin, phone, email, and credit or debit card when you are making a purchase.


  • ​When you connect to this site, to chat, subscribe, quote, buy or request information, you are providing us with personal information and you are giving your consent for your information to be collected, used, managed, and stored by us, only as described in this policy.

  • Provide the services and products you have purchased.

  • Send you promotional communications related to any products or services available on our site.

  • Marketing research and studies

  • To conduct internal studies on demographic and statistical data.

  • To know the interests of our users.

  • To support and improve the services offered by our site, so that we can provide you with a more satisfactory experience.

  • Inform our users about new products or services that are related to the contracted one.

  • Evaluate the quality of the service.

  • Report changes to our products or services and provide better service to the user.

  • Administrative processes such as returns, invoicing, purchase history, processing of requests, collection, clarifications, investigation.

  • Invitations to special events and sweepstakes.

  • Customer support, congratulations, welcome messages.

  • Newsletters


Retention time of your data

​We will retain your data until you ask us to delete it.

Transfer of Information

POA may, for the purposes, transfer your personal data to Mexican or foreign third parties on which it relies for its operation, as well as to subsidiaries, affiliates and controllers of POA. If you do not express your refusal to such transfers in the way described herein, we will understand that you have authorized it.

Exercise of Rights

To exercise of any of the rights of Access, Rectification, Cancellation or Opposition, which include revocation or refusal of any consent for the use, you can submit the respective request through the email, and we will assist you quickly, within a period not exceeding 15 business days. We advise you to keep your data updated so that we can provide you with a more personalized service. Refusal may not be a reason for us to deny you services or sale of products.

Tracking Technologies

We inform you that on our websites and applications we may make use of cookies, web beacons and other tracking technologies that allow us to comply with the purposes reported in this Privacy Policy.

We have internal controls in the handling of information and security measures, including tools to encrypt and authenticate information that keep your personal information safe. Your personal data is processed through secure network systems and can only be accessed by a limited number of persons with special rights, who are required to keep such information confidential. All the information you provide about your credit card is transmitted through SSL (Secure Socket Layer) technology and is encrypted to be able to access it only through the system already described.

Laws incorporating this privacy policy

The LFPDPPP (Regulation of the Federal Law on Protection of Personal Data Held by Individuals) which is the law that is responsible for protecting personal data in Mexico.

The GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons) which is the new European Union regulation for the regulation of the processing of personal data.



If you consider that the protection of your personal data has been violated, you are free to go to the INAI.


Acceptance of Terms

When you provide us with your information and check the consent box, it means that you agree to have your information processed in the aforementioned terms.

Changes to our privacy policy

We recommend that you consult this PRIVACY POLICY periodically, as we make updates and modifications to adapt it to the laws that apply in terms of protection of personal data and internal policies.


Last updated on 03/06/2022.

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